From setup and integrations to pricing and security, here are the questions we hear most often from dental practices considering Iverifai.
Iverifai verifies dental insurance before your patients arrive. We read your schedule from your Practice Management System, query the payers, resolve anything that comes back incomplete, and deliver a complete verified benefit summary into each patient’s chart. Your team doesn’t submit anything, chase anything, or log in anywhere new.
Days, not months. We handle the PMS connection, workflow testing, delivery configuration, security configuration, verification validation, and launch support.
No. Your team keeps working in the same Practice Management System they already use. There’s no separate platform to log into, no patient lists to export, no schedules to upload, and no duplicate data entry. The verified benefit summary simply appears in the chart.
We connect directly to your Practice Management System and read upcoming appointments as soon as they’re scheduled. Nothing is exported, uploaded, or emailed. When a new appointment is booked, it enters the verification queue automatically.
Within 24 to 48 hours of the appointment being scheduled, and always before the appointment itself. Verifications land in the chart ahead of the day they’re needed, so your morning starts with the schedule already verified.
A complete verified benefit summary: coverage status, annual maximum, deductible, benefit percentages, frequency limitations, waiting periods, and network status. It’s delivered as a single summary inside the patient’s chart — not a raw payer response your team has to interpret.
You pay per completed verification. Starter is $6.99 per verification for up to 500 a month, Growth is $5.99 per verification for 500–2,500 a month, and Enterprise is custom pricing above 2,500. Every verification includes AI processing, workflow automation, exception resolution, human review, payer follow-up, and direct PMS delivery. There are no setup fees, no platform fees, and no hidden fees.
A verification is complete when a verified benefit summary has been delivered into the patient’s chart. If we can’t deliver one, there’s nothing to charge for.
No. Starter and Growth are month-to-month with no contract and no notice period — cancel any time. Enterprise agreements are custom, so contract and cancellation terms are set with you during onboarding rather than fixed in advance.
Yes. Enterprise plans include multi-location support, advanced reporting, and a dedicated account manager.
Yes. Every integration uses HIPAA-compliant workflows with encryption, access controls, and secure infrastructure. Patient information moves through secure platform communication with protected documentation, workflow tracking, and auditable communication records — never through WhatsApp, SMS, personal email, or consumer messaging apps.
Yes. A signed BAA is in place before we access any patient information — signed before onboarding, included with every account, at no additional fee.
Yes. Every verification carries workflow tracking and auditable communication records, so the request, the payer response, the exception path, and the reviewing specialist are all documented.
Fifteen years inside dental practices before we automated a single verification. The workflow is built around how front desks, office managers, and multi-location operations actually run — not around what was easiest to automate.
