Five offices, five workflows, one onboarding
After one office had been running two months, the group brought five more across at once. Standardising all five onto a single process first would have meant months of disruption. Instead the five went live in ten days, and none of them changed how they work.
Seven offices, one verification standard
A group does not have a problem getting verification done. It has a problem getting it done the same way everywhere, and no way to see which office is exposed until a denial arrives. Seven offices now run to one standard — without any of them changing how they work.